Quality Statement

Gemstar® offers the highest quality and lifetime guarantee for our cases. No matter the environment or application, we stand behind all of our case products. We are able to offer this warranty because we work with premium materials, use the best process for your application, and help you through design in order to manufacture a quality case solution.

Please note that our guarantee applies to defective material only, as described in our warranty statement. Foam interiors are considered a wear item and excluded from any warranty beyond defects in material or design. If your case breaks or is defective, Gemstar® Protective Hard Cases will provide replacement parts, repair or replace the case. This warranty extends only to the case itself, covering any defects in materials or workmanship.

Replacement is limited to the product produced by Gemstar® Protective Hard Cases only. The warranty does not include normal wear and tear. Additionally, this warranty is void if the case has been altered or physically changed in any way.

Gemstar® Protective Hard Cases and its selling partners are not liable for any injury, loss or damage as a result of using or the inability to use the cases. Before using, user shall determine the suitability of the product for his or her intended use and as such assumes all risk and liability in connection with said use. Please contact us with any issues you have. Your satisfaction is important to us.

Gemstar Protective Hard Cases
Cannon Falls, MN 55009

Phone
507-263-4770

Toll Free
800-533-3631

International
+1-507-263-4770

Fax
507-263-3129

GET IN TOUCH

Contact one of our technical experts to get started on your next protective hard case project. Our sales representatives, engineers, and technical partners are here to help you through the process from concept to delivery.

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